At Citizen Watch Canada, our priority remains the health and wellness of our employees, our customers, and our community. Our offices will be closed until further notice. Please note that we are still taking phone calls remotely to assist with general inquiries, however we are unable to provide information regarding the status of a repair. Shipping and receiving have also been suspended as a direct result of the closure.

Service Information

Need additional assistance?
Our support team may be reached at:
1-800-263-7799
8:30AM - 5:00PM EST, Monday - Friday
customerservice_ca@citizenwatchgroup.com
 
If you are located outside of Canada,
click here to discover a support team near you

Outside Canada

For a listing of World-wide Citizen authorized service centers:
Click Here
For other Citizen watch web sites:
Click Here

Citizen Eco-Drive news and announcements delivered right to your inbox.

Sign up below
* indicates required