At Citizen Watch Canada, our priority remains the health and wellness of our employees, our customers, and our community. Our offices will be closed until further notice. Please note that we are still taking phone calls remotely to assist with general inquiries, however we are unable to provide information regarding the status of a repair. Shipping and receiving have also been suspended as a direct result of the closure.

Service Information

Need additional assistance?
Our support team may be reached at:
8:30AM - 5:00PM EST, Monday - Friday
If you are located outside of Canada,
click here to discover a support team near you

Canadian Service Headquarters

COC, Attn Service Dept.
380 Bentley Street, Unit #2
Markham, Ontario L3R 3L2
Telephone Support Hours(Eastern Time): Monday - Friday 8:30 a.m. to 5:00 p.m.

Customer Service may be reached at: 800-263-7799

Fax: 905-415-1122


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